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Interested in a heat pump?

Not sure where to start?

We can help!

Free Virtual Home Energy Check-Up

The North Shore municipalities have partnered together to offer a Virtual Home Energy Check-Up as part of the Jump on a Heat Pump Program.

A Virtual Home Energy Check-up is a free one-on-one conversation with an Energy Expert to assess what home energy upgrades best suit your goals and priorities. The single biggest thing we can do at home to reduce our GHG emissions is to switch from fossil fuel heat to clean electricity, and heat pumps are a great way to do this.

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How It Works

  1. Tell us about your goals and priorities
    Tell us about your home, your goals, and your motivations for energy efficiency upgrades so that your Energy Expert can personalize your Free Virtual Home Energy Check-up based on your needs.
  2. Connect to an Energy Expert for a Virtual Check-Up
    You will be contacted to schedule a phone call with your Energy Expert. Your Energy Expert has a one on one conversation about your home with you based on the information you provided; this may include a video chat.
  3. Receive your report
    A few days after your Virtual Check-Up you’ll receive a report that summarizes the results of your conversation with the Energy Expert to support taking your next steps in your energy efficiency journey!

For complete offer details, read the Virtual Home Energy Check-Up Terms and Conditions

Start Your Free Home Energy Check-Up

The intake form below will take approximately 5-10 minutes to complete. The questions will help your Energy Expert identify what solutions are best for your home and to make recommendations around what type of heat pump to consider installing to satisfy your goals and address your concerns.

  • Contact Information

  • Home Information

    You can look up your home's age and square footage on BC Assessment
  • Condominiums and apartment buildings are not eligible
  • Enter the full year (ie 1950)
    Please enter a number from 1800 to 2021.
  • Enter only a number (ie. 2000)
    Please enter a number from 0 to 20000.
  • Attaching your EnerGuide Report will better inform the Virtual Home Energy Check-Up. You'll have received the report via email from your Energy Advisor a few weeks after your evaluation. Your report will look like this sample report.
  • Accepted file types: doc, pdf, pngjpg, Max. file size: 3 MB.

  • Renovation and Upgrade Plans

  • Within the next 2 years.
  • Select all that apply
  • Select all that apply
  • Select all that apply
  • Within the last 2 years.
  • Select all that apply
  • Select all that apply
  • Select all that apply
  • Do you have any pictures of your home that you would like to upload to help describe any issues you may be having with your home or of a system that you would like to upgrade? You can choose to upload a copy here.
    Drop files here or
    Accepted file types: jpg, jpeg, gif, png, pdf, doc, docx, Max. file size: 20 MB, Max. files: 10.

    • Concerns, Motivations, and Goals

    • Concerns or Issues with Your Home
      Yes No
    • Personal Motivations and Improvement Goals for the Home
      Very Important Somewhat Important Not Important Not Applicable
      • Do you want to experience fewer issues with being too cold, too hot, or feeling drafts?
      • Do you live close to a busy road? Want less outside noise coming in?
      • Do you want to be able to cool your home during the summer months?
      • Is your home stuffy, does the air feel too moist, is your home dusty, does anyone in your home have allergies or breathing conditions? Do you want indoor air to be fresher and cleaner? Do you want to maintain indoor air quality when outdoor air quality is poor?
      • Are you concerned about Climate Change? Do you want to reduce the Greenhouse Gas emissions generated from using energy in your home?
      • Is reducing the cost of home energy improvements by accessing rebates and incentives important?
      • Is improving the value of your home through investments in home energy improvements important? Do you want your improvements to help increase the value of your home at the time of sale?
      • Do you want to reduce the cost of your energy bills and/or be prepared for future energy bill rate increases?
      • Are you interested in improving energy efficiency of your home and in focusing on the least cost home energy improvements?
      • Are you interested in home energy improvements that will provide the highest energy bill savings that will allow you to recover the cost of the improvement soonest and provide you with the best return on your investment?
      • Would you like to upgrade your home to the point where you need to purchase no, or very little, grid energy?
      • Do you live in a heritage or character home that you would like to make more energy efficient while respecting the heritage/character elements?
      • Are you interested in the basic home energy improvements linked to keeping your building envelope in good shape? For example stopping moist air from getting into a cold attic and creating issues with mold and keeping moisture out of your walls?
    • Indicate your willingness to be contacted by your municipality with information about participating in other climate action offers and activities such as providing Testimonials and participating in Case Studies.
    • Your information is being collected, used, and disclosed in order to provide you with the Virtual Home Energy Check-Up service and administer the Jump on a Heat Pump Program in accordance with section 26(c) of the Freedom of Information and Protection of Privacy Act (FOIPPA), the BC Personal Information Protection Act (PIPA) and the Virtual Home Energy Check-Up Privacy Policy. If you have questions regarding your personal information, please contact a privacy officer at info@jumponaheatpump.ca, 280-381-9995. or #214-620 View Street, Victoria, B.C.
    • This field is for validation purposes and should be left unchanged.

    Return to your local program

    Learn more about heat pumps, download guides, and access other available offers from your local municipality.

    City of North Vancouver
    District of North Vancouver
    District of West Vancouver

    Have questions? Please get in touch.

    Email us at: info@jumponaheatpump.ca

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