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Have you had a Virtual Home Energy Consultation before?
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Contact Information
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Preferred Method of Contact
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When would you generally prefer the Consultation to occur? (select all that apply)
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Weekday Business Hours
Weekday Evenings
Weekend Morning Or Day
Weekend Evening
Support
What type of help are you looking for?
(Required)
Getting started
Understanding heat pumps
Understanding what upgrades are best for my home
Understanding and comparing quotes
How to access rebates and financing
Guidance interpreting my EnerGuide Home Evaluation report
Other
What type of help are you looking for?
(Required)
Understanding and comparing quotes
How to access rebates and financing
Guidance interpreting my EnerGuide Home Evaluation report
Other
For assistance navigating rebate applications and requirements, contact the
CleanBC Energy Coach Service
.
Other questions
(Required)
Questions about topics not included in the list.
Comparing Upgrade Quotes
Upload a copy of the quotes you would like reviewed. Only those quotes that have not expired will be reviewed.
Having trouble uploading? You can also email your documents to info@jumponaheatpump.ca instead. Ensure you include your name and address in the message.
Quote Upload
(Required)
Upload up to five quotes for review.
Drop files here or
Select files
Accepted file types: jpg, pdf, png, Max. file size: 50 MB, Max. files: 5.
EnerGuide Home Evaluation Report Review
Upload a copy of your EnerGuide Home Evaluation Report for review. If your evaluation is more than five years old, you may want to consider having a new evaluation to maximize access to rebates and to update your home's performance measurements for current review.
EnerGuide Home Evaluation Report Upload
(Required)
Drop files here or
Select files
Accepted file types: jpg, pdf, png, Max. file size: 20 MB.
Home Information
You can look up your home's age and square footage on
BC Assessment
.
Where is your home located?
(Required)
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District of North Vancouver
City of North Vancouver
District of West Vancouver
This service is currently only available in the North Shore.
Which City of North Vancouver community?
(Required)
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West View
Tempe
Marine-Hamilton
Mahon
Central Lonsdale
Grand Boulevard
Cedar Village
Mission IR#
Lower Lonsdale
Moodyville
Which District of North Vancouver community?
(Required)
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Grousewoods
Cleveland
Handsworth
Canyon Heights
Upper Delbrook
Capilano
Highlands
Delbrook
Norwood Queens
Pemberton Heights
Lions Gate
Lower Capilano Marine
Norgate
Carisbrooke
Boundary
Braemar
Central Lynn
Upper Lynn
Lynn Canyon
Valley Centre
Kirkstone
Upper West Lynn
West Lynn Terrace
Lower West Lynn
Keith Lynn
Lynnmour North
Lynnmour South
Maplewood
Windridge
McCartney Woods
Windsor Park
Riverside East
Blueridge
Parkway
Roche Point
Dollarton
Northlands
Parkgate
Indian River
Cove Cliff
Deer Cove
Seymour Non-Residential
Which District of West Vancouver community?
(Required)
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Glenmore
British Properties
Chartwell
Cedardale
Sentinel Hill
Ambleside
Hollyburn
Dundarave
Canterbury
Panorama
Whitby Estates
Squamish Nation - Capilano Reserve. No 5
Altamont
Westmount
Bayridge
Caulfield
Cypress Park
Eagle Harbour
Gleneagles
Whytcliff
Horseshoe Bay
Sunset Highlands
Is your home part of a Strata?
(Required)
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Strata
Co-Op
Neither
What type of building is your home?
(Required)
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Single family dwelling
Duplex
Triplex
Townhouse or row home
Mobile home
Other
Other building type
(Required)
What year was your home built? (Enter the full year (ie. 1950))
(Required)
What is the square footage of your home? (Enter only a number (ie. 2000))
(Required)
Select all the attributes that apply to your home
(Required)
Attic
Basement
Crawlspace
Basement/Crawlspace Combination
Wood fireplace
Natural gas fireplace
Electric fireplace
(Optional) How many occupants are there?
Enter the number of people living in the home.
Systems Information
How do you heat your home?
(Required)
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Electric baseboards or furnace
Electric heat pump
Natural gas furnace or boiler
Propane furnace or boiler
Oil furnace or boiler
Other
Other heating system
How old is your heating system?
(Required)
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1-5 Years
6-10 Years
11-15 Years
16-20 Years
20-25 Years
26-30 Years
30+ Years
How do you heat the water for your home?
(Required)
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Natural gas tank
Natural gas tankless
Electric tank
Electric tankless
Electric heat pump water heater
Other
Other water heating system
How old is your water heating system?
(Required)
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1-5 Years
6-10 Years
11-15 Years
16-20 Years
20-25 Years
26-30 Years
30+ Years
Have you had an EnerGuide Home Evaluation before?
(Required)
Yes
No
EnerGuide Home Evalution Report Upload
Optional
Drop files here or
Select files
Accepted file types: jpg, png, pdf, Max. file size: 50 MB, Max. files: 5.
Issues and Concerns with Your Home
What are your home concerns*
(Required)
Select all that apply
High energy bills
Heating is not consistent in whole of home
Outside noise is an issue
Areas of home are drafty and uncomfortable
Home is too cold in winter
Top floor of home is too warm in the summer
Areas of home are too warm in the summer
Concerned about extreme weather events (ie. heat domes)
There is condensation/moisture or mold on windows
There is mold, mildew, or musty odours in places others than windows
Indoor air is stuffy, dusty, or stale
Do you have other energy efficiency concerns?
(Required)
Yes
No
My Other Energy Efficiency Concerns Are...
Which of the above issues or concerns are the most important to you and why?
(Required)
Personal Motivations and Improvement Goals for the Home
What goals and motivations are important to you*
(Required)
Select all that apply
Increase Home (Thermal) Comfort
Have A Quieter Home
Get Summer Cooling or Air Conditioning
Improve Home Value
Energy Bill Savings
Best Financial Investment for Long Term Energy Savings
Low Cost Upgrades
General Maintenance and Structural Integrity of Home
Reduce Greenhouse Gas Emissions from Household Energy Use
Get to Net Zero
Perserving Heritage or Character Elements of Our Home but Also Saving Energy
Access Rebates and Incentives
Do you have any other motivations or goals for completing energy efficiency upgrades?
(Required)
Planned Renovations
Are you currently planning any home renovations?
(Required)
Within the next 2 years.
Yes
No
What home renovations are you planning?
(Required)
Select all that apply
Attic Insulation
Exterior Wall Insulation
Basement or Crawlspace Insulation
Space Heating
Fireplace
Water Heating
Constructing an Addition
Windows and Doors
Kitchen or Bathroom Renovation
Basement Renovation
Home Office Renovation
Master Bedroom Renovation
Living/Family Room Renovation
Interior or Exterior Painting
Other
Which Primary Space Heating Systems are you most interested in?
(Required)
Select all that apply
Central Heat Pump
Mini-Split or Multi-Split Heat Pump
Electric Baseboards or Electric Furnace
Natural Gas Furnace or Boiler
Oil Furnace or Boiler
Woodstove or Pellet Stove
Unsure
Have you considered purchasing a Heat Pump?
(Required)
Yes
No
Why have you considered a Heat Pump?
(Required)
Why have you not considered a Heat Pump?
(Required)
What other renovations are you planning?
(Required)
What is the primary reason you are not planning renovations?
(Required)
Select all that apply
Financial limitations
Don't know where to start
Contractors are not available
Home does not need upgrades
Other
What other limitations are you experiencing?
(Required)
Completed Renovations
Have you recently completed any home renovations?
(Required)
Within the last 2 years.
Yes
No
What home renovations have you completed?
(Required)
Select all that apply
Attic Insulation
Wall Insulation
Basement or Crawlspace Insulation
Space Heating
Fireplace
Water Heating
Windows and Doors
Constructing an Addition
Kitchen or Bathroom Reno
Basement Renovation
Home Office Renovation
Master Bedroom Renovation
Living/Family Room Renovation
Interior or Exterior Painting
Other
Which Primary Space Heating System did you install?
(Required)
Select all that apply
Central Heat Pump
Mini-Split or Multi-Split Heat Pump
Electric Baseboards or Electric Furnace
Natural Gas Furnace or Boiler
Oil Furnace or Boiler
Woodstove or Pellet Stove
Unsure
What other renovations have you completed?
(Required)
What is the primary reason for not renovating your home?
(Required)
Select all that apply
Financial limitations
Don't know where to start
Contractors are not available
Home does not need upgrades
Other
What other limitations have you experienced?
(Required)
(Optional) Upload Upgrade Pictures or Documents
Do you have any pictures of your home that you would like to upload to help describe any issues you may be having with your home or of a system that you would like to upgrade? You can choose to upload a copy here.
Drop files here or
Select files
Accepted file types: jpg, jpeg, gif, png, pdf, doc, docx, Max. file size: 20 MB, Max. files: 10.
How did you hear about this service?
(Required)
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Google ad
Facebook
Twitter
Instagram
Local News
Other newspaper
Letter from my municipality
Advert in my mail
My community centre
A community event
A family member, neighbour, or colleague
Internet search
Radio or television
CleanBC Energy Coach
My Energy Advisor
Other
Consent
(Required)
I agree to the
Terms and Conditions
Additional Offers
(Required)
Indicate your willingness to be contacted by your municipality with information about participating in other climate action offers and activities such as providing Testimonials and participating in Case Studies.
Yes, I consent to be contacted about participating in additional climate action offers
No, I do not consent to be contacted about participating in additional climate action offers
Your information is being collected, used, and disclosed in order to provide you with the Home Energy Consultation service and administer the Jump on a Heat Pump Program in accordance with section 26(c) of the Freedom of Information and Protection of Privacy Act (FOIPPA), the BC Personal Information Protection Act (PIPA) and the
Privacy Policy
. If you have questions regarding your personal information, please contact a privacy officer at info@jumponaheatpump.qa.caorda.com, 280-381-9995. or #214-620 View Street, Victoria, B.C.
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