Privacy Policy
Jump on a Heat Pump Privacy Policy
By using the Jump on a Heat Pump website (www.jumponaheatpump.ca), you agree to the following:
The Jump on a Heat Pump Program (“Program”) website and its services (the “Services”) are administered in whole or in part, by City Green Solutions (“City Green”), the City of North Vancouver (“CNV”), District of North Vancouver (“DNV”), and the District of West Vancouver (“DWV”), together the “Administrators”, and in collaboration, from time to time, with additional third-party contributors (each, a “Collaborating Party”).
Privacy
City Green on behalf of the Administrators collects, uses, and discloses personal information for the purposes of delivering and evaluating the Services in accordance with the BC Freedom of Information and Protection of Privacy Act (FOIPPA). If you have questions regarding your personal information, contact City Green’s Privacy Officer at info@jumponaheatpump.ca or #214-620 View Street, Victoria, BC.
You can choose to send the Administrators information about yourself, including your name, address, phone number, and other information about your home, including your EnerGuide Rating System file number, so that the Administrators can provide the Services to you. That information may be provided on your program application, through an online web form, or email. That information will be stored for a period of two years after your first contact with the Program.
You may be contacted by the Administrators by phone, email, direct mail or similar method for the purposes of administering, evaluating and researching all elements of the Program any time up to three years after the end of the program. You can opt out of receiving communications anytime by contacting the Administrators and requesting to be unsubscribed.
When you use the website, the Administrators will collect anonymous information using website analytics and other tracking tools about how visitors use the Jump on a Heat Pump website in order to continually improve the website experience.
Limits of Liability
You are solely responsible for choosing products, services, energy advisors, and contractors and understanding and applying for any rebate programs, and for complying with all applicable laws, regulations, and bylaws when completing energy efficiency upgrades.
The information provided by the Jump on a Heat Pump Program website is general energy efficiency information and it is not a substitute for an EnerGuide home evaluation, professional advice, or quotes from licensed contractors. Prior to undertaking energy efficiency upgrades, you should confirm the information provided through the Jump on a Heat Pump Program website with professionals who will provide you with recommendations and advice specific to your home and home improvement needs.
The Administrators do not make any representation or warranty about the accuracy, reliability, currency or completeness of any information or material contained on the Jump on a Heat Pump Program website or on any linked site or provided through the Jump on a Heat Pump Program Energy Expert or other Services provided. Links to other websites from the Jump on a Heat Pump Program website are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organization, product or service.
By using the Jump on a Heat Pump Program website and its Services, you assume full responsibility for any changes made and/or equipment installed in your home and you release the Administrators from claims of any nature, including claims for injury or damages, suffered by any person arising from or occurring by reason of your use of the information provided by the Jump on a Heat Pump Program website or its Services or your participation in the program, receipt of funding or installation or use or operation of any equipment. The Partners accept no responsibility for any loss resulting from any action taken or reliance made by you on any information or material supplied through the Jump on a Heat Pump Program website or its Services.